Returns & Exchanges
At Nutrifactor, we want you to be completely satisfied with your fashion purchase. If you are not happy with your order, we offer a 30-day return policy for items in their original, unworn condition with all tags attached.
Return Process
- 1.Initiate Your Return
Log in to your account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.
- 2.Pack Your Items
Securely place the items in their original packaging, ensuring all original garment tags and labels are intact to qualify for a full refund.
- 3.Ship the Package
Affix the prepaid shipping label provided in your email to the outside of the box and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our quality control team inspects and approves the returned garments, your refund will be processed to your original payment method within 5-7 business days.
